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Terms & Conditions

A legal disclaimer

Terms & Conditions
 

Last Updated: March 2025
 

Welcome to House of Sephora Pty LTD! These Terms and Conditions ("T&C") govern your use of our website, products, and services. By accessing or using our website, you agree to abide by these T&C. Please read them carefully.
 

1. General Information

House of Sephora is a business registered in Cape Town, South Africa. We offer beauty and lifestyle products through our online platform.
 

2. Eligibility

By using our website, you confirm that you are at least 18 years old or have legal parental or guardian consent.
 

3. Orders & Payments

  • Orders are subject to availability.

  • Prices are listed in South African Rand (ZAR) and include applicable taxes.

  • Payments must be made using the available methods at checkout.

  • We reserve the right to refuse or cancel any order due to errors in pricing, stock levels, or suspected fraudulent activity.
     

4. Shipping & Delivery

  • We ship within South Africa. International shipping options may be available.

  • Delivery timeframes vary based on location and courier services.

  • Shipping fees and estimated delivery times are provided at checkout.
     

5. Returns & Refunds

  • Customers may return products within 7 days of delivery, provided they are in unused condition with original packaging.

  • Refunds or exchanges will be processed once the returned item is received and inspected.

  • Some items, such as opened beauty products, may not be eligible for return.
     

6. Privacy Policy

House of Sephora values your privacy. Our Privacy Policy outlines how we collect, use, and protect your information. By using our website, you consent to our data practices.
 

7. Intellectual Property

All content on this website, including text, images, logos, and trademarks, is the property of House of Sephora and may not be copied or used without permission.
 

8. User Conduct

Users agree not to:

  • Violate any applicable laws or regulations.

  • Engage in fraudulent or misleading activities.

  • Post harmful, defamatory, or obscene content.
     

9. Limitation of Liability

House of Sephora is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
 

10. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the updated terms.
 

11. Contact Us

For any inquiries regarding these Terms & Conditions, please contact us at:

Thank you for shopping with House of Sephora!

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